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Tell them the truth this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Many victims got the following responses from their banks: we could not do anything for you or you waited too long it has been more than 60 days. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.Īccording to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Please be aware of this company with many names and faces.ĮDitor's Suggestions on how to get your money back! A copy of all papers were sent to the Florida's Attorney General as they are also going to the Federal Trade Commission. The amount of $29.90 is obviously presently under dispute. I have not made any download purchases nor authorized the use of my credit card. This is a second of 3 fraudulent billing on my credit card on 1 month's statement.
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